JAMS Releases 2024 Resolution Report, Reflecting Significant Growth in ADR Services Worldwide

JAMS, the largest private provider of alternative dispute resolution (ADR) services worldwide, is pleased to share its 2024 global caseload statistics. In this third annual report, now known formally as the JAMS Resolution Report 2024, information has been captured regarding the number and types of international matters handled in 2024.

Last year, 21,390 new cases came into JAMS, representing a 10% gain from 2023. Of these new cases, 266 were international—a 5% increase over the prior year—involving parties from countries and regions around the globe, including Australia, Brazil, Canada, China, Europe, India, Japan, Mexico, Latin America and the Caribbean, the Middle East, Singapore, the U.K. and the U.S.

“JAMS’ third annual report illustrates the growing demand for our services and dedication to our clients in the U.S. and internationally. These figures are a testament to the efforts and hard work of the neutrals on our panel. We look forward to building on our commitment to find creative and effective solutions for our clients,” said Kimberly Taylor, JAMS CEO and president.

The 2024 Resolution Report highlights the continued national and international confidence in JAMS' services and the broad application of its arbitration rules, reinforcing its role as a global leader in ADR. The cases handled in 2024 reflect the depth and versatility of JAMS’ panel, spanning a wide range of industries and practice areas—including business, energy and renewables, engineering and construction, entertainment, financial markets, health care, insurance, intellectual property, life sciences, sports and technology. With year-over-year growth in both domestic and international matters, JAMS continues to expand its global footprint and deliver innovative, client-centered dispute resolution solutions across a rapidly evolving legal landscape.

The full report can be viewed here.

About JAMS – Local Solutions. Global Reach.

Founded in 1979, JAMS is the largest private provider of alternative dispute resolution services worldwide. With a roster of nearly 500 neutrals and 29 locations, JAMS successfully resolves and manages tens of thousands of business and legal disputes by providing efficient, cost-effective and impartial ways to overcome barriers at any stage of conflict. JAMS offers customized in-person, virtual and hybrid resolution services locally and globally through a combination of industry-specific experience, first-class client service, the latest technology and highly trained mediators and arbitrators.

Building on this foundation, JAMS Pathways focuses on early conflict resolution, facilitation and training. Learn more about JAMS Pathways at jamspathways.com.

More information about JAMS is available at www.jamsadr.com, and you can connect with us on LinkedIn, Facebook, X and our JAMS ADR blog.

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